Frequently Asked Questions
                 
              
 
          
          PRODUCT INFO 
        
- Our Precision Portafilter Baskets are designed to fit most 58mm Portafilters. If your Portafilter is 58mm, our baskets will likely fit.
- Espresso Pro Tip: Check the height specification (in mm) for the filter basket you're interested in on the table below. Compare that number to the depth of your portafilter. If our basket is shorter than your depth, you're all set. If not, you can always opt for a bottomless portafilter.
- Our 7g, 22g, & 25g baskets fit all La Marzocco and Most Synesso and Nuova Simonelli models using their standard portafilters.
- Additionally, our 15g, 18g, and 20g baskets fit most La Marzocco, Synesso, Nuova Simonelli, Faema, La Cimbali, Rancilio with standard portafilters.
- Espresso machines by Faema, La Cimbali, Rancilio require a bottomless portafilter.
VST Precision Filter Basket Specs
| VST FILTER | DOSE (g) | HEIGHT (MM) | OUTSIDE (MM) | TAMPER (MM) | 
|---|---|---|---|---|
| 25g Triple+ | 24-26 | 30.0 | 60.0 | 58.4 (+0, -0.05) | 
| 22g Triple | 21-23 | 28.0 | 60.0 | 58.4 (+0, -0.05) | 
| 20g Competition | 19-21 | 26.0 | 60.0 | 58.4 (+0, -0.05) | 
| 18g Double | 17-19 | 24.0 | 60.0 | 58.4 (+0, -0.05) | 
| 15g Double (EU) | 14-16 | 22.0 | 60.0 | 58.4 (+0, -0.05) | 
| 7g Single | 6-8 | 27.8 | 60.0 | 40.7 - 40.9 | 
VST Precision Filters are protected by U.S. patents and certified for safety and compliance with RoHS, ECHA REACH, EU General (German, Italian, French), and U.S. FDA standards.
You can buy one of these beautiful bottomless portafilters from the good folks over at Chris's Coffee.
Whether you pick ridged or ridgeless, you’re getting the VST Precision Filter Basket. The differences are mechanical/fit/usage than extraction performance. The question is: which variant suits your setup and workflow better.
Standard or “Ridged” means the basket has a ridge (a raised ring or lip) close to the top edge of the outer wall that helps it seat into the portafilter spring clip more securely. This gives it:
- A more secure fit in portafilters that may have weak spring clips or older/loose springs
- Slightly less risk of the basket coming loose when hitting the knock box
- Possibly a more “classic” choice in high-volume café environment where speed and reliability matter
“Ridgeless” means that ridge is absent and the basket has a smooth outer wall at the top edge. This mean's it's:
- Easier to remove the basket from the portafilter for quick basket swaps
- For home users or lower-volume shops where you’re more deliberate, the ridgeless may give a nicer experience
          SHIPPING 
        
- Non U.S. Shipments: any and all import taxes, duties, value added taxes, if any, are the responsibility of the purchaser/importer.
- All shipments are confirmed with tracking information. Non-US Shipments may not update tracking once items leave the U.S. port of departure, unless shipped via FedEX.
- Ground Advantage (formerly First Class) parcels are not insured and no signature option is available. If you want your shipment insured use Priority or Express services.
- Shipments over $700 are shipped insured and require a signature. Any claims for missing items, or parcels not delivered must be made within 30-days of ship date.
- VST is not responsible for missing, lost or damaged deliveries shipped to any freight forwarding service. If you use freight forwarding services, you agree to assume all risk of loss, and you agree not to chargeback the payment of any order not delivered. VST's responsibility for delivery ends when delivered to the forwarding service or agent, as shown by FedEX or USPS Delivery Confirmation with or without a signature.
- Shipments over $700 are shipped insured and require a signature.
- Ground Advantage are not insured and no signature option is available. If you want your shipment insured use USPS Priority or FedEx services.
- Any claims for missing items, or parcels not delivered must be made within 30-days of Ship Date.
          INTERNATIONAL RESELLERS 
        
- Germany, Austria, Switzerland: Danuba UG
- Australia: Bombora Supplies
- Hong Kong: Hazel & Hershey Coffee
- South Korea: LAMILL Coffee
- United Kingdom: Ozone Coffee (formerly Hasbean) / Square Mile Coffee Roasters
- Poland: BeanBrothers
- Norway: Tim Wendelboe Coffee
- Canada - Alberta: Coffee Addicts
- Japan: Bathtub Coffee
- Taiwan: Blossom Valley International
- Malaysia: Caffe Crema Coffee & Tea
- South Africa: OnlineCoffeeShop
Yes! We’d love to speak with you about it. Please reach out to us to place your first wholesale order.
          RETURNS, WARRANTY, & REPAIR 
        
- VST Precision Filters cannot be returned or exchanged, even if unopened because, as a food product it cannot be resold as new. Please confirm you are ordering the correct size and style before purchasing. Some filters may exceed the depth of certain portafilter handles; in those cases, a bottomless portafilter is required. Please see the very first FAQ on this page for sizing Precision Filter Basket details.
- Refractometers, and refractometer accessories, software, and espresso tampers are also final sale and not returnable.
- To return other items, you must first request an RMA, and returns may be subject to a 15% restocking fee.
- Read our complete return policy here.
VST Precision Filter Baskets
- Each VST Precision Filter Basket is individually graded and warranted to perform identically to others of the same size
- Genuine VST filters are guaranteed to meet or exceed published specifications for one year from the date of purchase and will be replaced free of charge
VST Lab III Coffee Refractometer
- VST Coffee Refractometers are warranted against defects in materials and workmanship for one year from the date of purchase, when used in accordance with the instructions in the user manual. Please refer to your instrument’s manual for complete warranty terms and conditions.
For warranty or repair service, please email support@vstapps.com with:
- A brief description of the issue or service requested
- The product name and serial number
- The purchase date and place of purchase
- A copy of your receipt or order confirmation
 
           
 
 
